Extended Call Wait and Processing Times Due to Enterprise Resource Planning (ERP) Transition to JDE System

August 1st, 2014

As previously announced, Medeco is currently undergoing an Enterprise Resource Planning (ERP) transition to the JDE System.  Due to this significant changeover, call wait times and processing times may be extended until we complete converting to our new system.

We realize your time is important.  To help you avoid extended hold times, please remember to use our tool crcDash to access:

We sincerely appreciate your patience as we undergo this transition.


Medeco & Arrow Customer Care Team