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Announcing New Customer Care Territory Alignment

May 6th, 2013

In order to improve customer interaction and balance territory alignment within the Customer Care Department, phone, fax & email coverage has changed to the following effective immediately:
Tanya Rippe
o Maine, New Hampshire, Vermont, Rhode Island, Massachusetts, Connecticut, Pennsylvania, Delaware, West Virginia
• Serilla Barnett
o New York, New Jersey
• Kris Black
o Maryland, Virginia, North Carolina, South Carolina, Tennessee, Georgia, Alabama, Mississippi, Florida
• Randy Conner
o Kentucky, Illinois, Wisconsin, Minnesota, Iowa, Missouri, Arkansas, Louisiana, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas
o Direct Government Customers
• Jeremy Butler
o Montana, Wyoming, Colorado, New Mexico, Idaho, Utah, Arizona, Washington, Oregon, Nevada, California, Alaska, Hawaii
• Chase Trumbull
o Ohio, Michigan, Indiana
o Customer Specific: Southern Lock Supply, Intermountain Lock & Security
If you have any questions regarding the new U.S. Door Security Territory Alignment, please contact Morgan Daniel, Customer Care Team Lead, at mdaniel@medeco.com.


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